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TEAM JAMAICA TRAINING PROGRAMME 

Together everyone achieves more' is the mantra that characterises Team Jamaica, a mandatory training and certification programme conducted by the Tourism Product Development Company (TPDCo) for people employed or associated with the hospitality and tourism sector. The programme was developed in 1997 by an Advisory Council comprising both private and public sector tourism organisations, among them the Ministry of Industry and Tourism, TPDCo, the Jamaica Tourist Board and the Jamaica Hotel and Tourist Association. The HEART Trust/NTA and the Chambers of Commerce also from part of the group.

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"It is our strong belief that the tourism product must first be experienced, sampled and accepted by our people, as it enhances their ability to market the services and facilities with pride to our visitors," 

 

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He added that the main purpose of the programme, therefore, is to "create a quality tourism team aimed at building team spirit, pride in self and country, and to certify participants as trained tourism personnel". He noted that the Team Jamaica certification is a requirement for obtaining a Jamaica Tourist Board licence and work permits for the tourism sector."- Shim  

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  • Program Duration - 8 days

  • Estimated Hours - 30 Hours

  • Program Cost - JMD $15,000.00

  • Program Cost - JMD $17,000.00 (Online)

  • Language - English

  • Upon completion of all modules, a certificate will be awarded by the Jamaica Tourist Board.

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Course Outline 

  • Overview Of Tourism Product Development Company (TPDCo)

  • Tourism Awareness

  • Marketing of Jamaica

  • Customer Service

  • Safety and Security

  • Self-Development

  • Human Trafficking

  • History Of Jamaica

  • Cultural Awareness

  • Geography Of Jamaica

  • Flora and Fauna

  • Jamaica's Local Attractions

  • Environmental Awareness

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